macOS Permissions
Grant microphone and screen recording permissions for Meelio on macOS.
Meelio needs two permissions on macOS to capture consultation audio. Both are required for recording to work.
Required Permissions
Microphone Access
Records your voice during consultations.
- Your recordings stay private and are encrypted
- Meelio only records when you explicitly start a consultation
Screen Recording
Captures system audio (your patient's voice during video calls).
- This permission is used for audio capture only, not visual screen recording
- Meelio only records audio when you start a consultation session
Granting Permissions During Onboarding
During the setup wizard, you'll see two permission cards:
- Click Enable next to Microphone Access
- In the macOS dialog that appears, click Allow
- Click Enable next to Screen Recording
- In the macOS dialog that appears, click Allow
Note: After granting permissions, macOS may require a restart of Meelio for the changes to take effect. The onboarding wizard will prompt you if a restart is needed.
If the macOS Dialog Doesn't Appear
If clicking Enable doesn't show a system dialog, you can grant permissions manually:
- Open System Settings (Apple menu → System Settings)
- Go to Privacy & Security
- For microphone: Click Microphone → Toggle Meelio on
- For screen recording: Click Screen Recording → Toggle Meelio on
- Restart Meelio when prompted
Windows
On Windows, audio permissions are granted automatically. No manual configuration is needed — you'll see an informational screen during onboarding confirming this.
Security & Privacy
- Meelio is HIPAA and PIPEDA compliant
- All recordings are end-to-end encrypted
- Audio is never used for AI training
- Meelio only captures audio during active consultation sessions
Troubleshooting
If you're having trouble with permissions after onboarding, see Troubleshooting: macOS Permissions.